Day 1
07:30-08:3008:00-08:30 Registration & Early Morning Tea & Coffee
08:30 Opening & Welcome
AI Benefits & Productivity for the EA
- Streamline your task list and work more
- efficiently
- Use AI to summarise information
- Use AI for better content on your social
- media, blogs, posts
- Use AI for meeting preparation
- Use AI to help organise your tasks
- improve personal performance and manage you time
more effectively
10:30-10:45 Mid-Morning Break
Strategic Skills for Partnering with Your Boss
- Developing trusting relationship with your boss
- Planning skills to anticipate and practically support your
boss
- Extending the partnership
- Aligning and expanding partnering relationships
Increase Your Managerial Potential
- Identify your personal brand and source your strengths
- Identify tasks that add value to your value
- Understand how you interact with others
- Promote yourself clearly and powerfully
- Sedimentation & Dissolved Air Flotation
- Disinfection
- Stabilization
- Adsorption
Resolving Conflict Constructively
- Defining conflict
- Constructive vs destructive conflict
- Understanding conflict in relation to
- differing personal beliefs and values
- Conflict resolutions - the five approaches
12:30 – 13:30 Lunch Break
Personal Effectiveness
- Learn the importance of prioritising
- Manage your time more productively
- Deal effectively with procrastination
16:00 Q & A Session & End of Day 1
Day 2
08:00-08:30 Online Registration & Log In
Emotional Intelligence (EQ)
- What is EQ and Why Does It Matter?
- Origins of the Concept
- The Five Domains of EQ
- How to Improve Your Emotional Intelligence
- The importance increasing of High EQ in today’s workplace
- Emotional Intelligence, Self-Awareness and Self-Management
- EQ and the Characteristics of a High vs. Low EQ
- Understanding and using the Johari Window for Increased EQ
- Emotional Intelligence and You
- The importance of EQ in the workplace
- Strategies to improve your self-awareness
- Discover the benefits of EQ in your role and in the workplace
10:00-10:30 Mid-Morning Break
Improve Your Communication & Realise Your Personality Type
- Learn something new and have some fun
- Improve self-awareness and the awareness of others through using Ecolours
- Discover your strengths and potential limiters
- Understand how the e-colours works in action
Effectively Encourage Team Members
- Discover the common reasons why we don’t praise as often as we should
- Find out how to deliver effective praise and make sure the person knows it
Influence Successfully to get Maximum Effect
- How to influence others and get maximum effect
- Discover the different concepts of influence
12:30 - 13:30 Lunch & Networking
How To Criticise and Get Results
- Find out how to criticise without jeopardizing your ownposition
- Practice the praise sandwich
15:30 Wrap & Certificate Hand-out & End of Workshop
Terms and Conditions: Please read carefully.
The following Ts & Cs apply:
- All payments to be made directly to Servigraph 30 cc t/a BizStrat, Payment is required in full, 5 days from date of invoice.
- No seats will be reserved, unless otherwise agreed to by Servigraph 30 cc t/a BizStrat.
- Servigraph 30 cc t/a BizStrat reserves the right to change speakers, program content, date and venue, due to circumstances beyond the control of Servigraph 30 cc t/a BizStrat.
- The signed registration form is a legally binding document.
- The conference / workshop fee includes conference / workshop material, Lunches, and refreshments.
- Servigraph 30 cc t/a BizStrat is not liable for travel and accommodation expenses unless otherwise stated in writing.
Cancellations
- All cancellations will be subject to approval by Servigraph 30 cc t/a BizStrat management.
- All cancellations made 14 working days prior to date of the mentioned event will be subject to a 50% cancellation fee.
- Cancellations made within 7 days or less of date of the mentioned event, will be subject to a 100% cancellation fee.
- There will be no refunds or credit vouchers unless agreed to by BizStrat Management in writing.
Substitutions
- Delegates, or any substitutions, must notify Servigraph 30 cc t/a BizStrat in writing.
- There is no charge for substitutions. Servigraph 30 cc t/a BizStrat will not be held liable for incorrect delegate details on certificates due to late substitutions being made on the day of the conference/ workshop.
Views expressed by speakers and facilitators are not necessarily those of Servigraph 30 cc t/a BizStrat.
